1) What is "WE DO SHOPPING FOR YOU"?
HONG KONG is a shopping paradise.Besides the on-sale product list, SWEETBUY also provides "We do shopping for you" online shopping service. We provide YOUR OWN shopping solution all over the world.
2) What is the different between other online shopping websites ?
Most of the online shopping websites have their classified products listed in their websites only. Our innovative shopping solution provides 100% freedom of your own choice.
3) Can I order anything I like in Hong Kong? Anything?
Yes, we have no restriction on your submission. However, we reserve the right to reject your submission.
* We Do NOT accept request for any illegal and impossible items.
4) How many items I can order every time?
No restriction. Our Service Team will contact you by email asap.
5) How much do you charge?
There are two primary charges:-
i) 25% service charge (25% of the item value, it is flat rate).
ii) Registered Shipping charge (US $3 - $25 normally, it depends on the shipping weight)
For Example:-
i) Original Price of item US$ 100.00
ii) 10% Service Charge (our charge) US$ 10.00
iii) Registered Shipping charge (US $3 - $25 normally) US$ 5.00
iv) Any other charges (No!!) US$ 0.00
Your Total Payment: US$ 115.00
6) How long will you take to send me a quotation via email?
Quotation will be sent to you in 7 days.
** We reserve the right to reject any items or no information. No quotation will be provide without notice.
7) How can I arrange payment?
After we accept your order, you will receive our e-mail including our quotation and payment instruction in 7 days.
You can select your payment methods from our three options:-
Method 1) We accept Visa or Master Card online payment through PayPal. (www.paypal.com).
Method 2) Wire Transfer (or Electronic Transfer) through your local bank.
Method 3) Paid by Bank Deposit (Hong Kong and Macau only).
8) How about the Warranty of the item?
The international warrantly by the manufactory.
9) What happen if I receive a broken item?
i) Contact us to discuss the problem. We are happy to refund your money.
ii) We provide 7 days (not include shipping period) money back guarantee for all items.
10) What is the terms and conditions?
We provide 7 days (not include shipping period) money back guarantee for all items.
Even after 7 days of money back guarantee, you are still welcome to discuss with us via email. We can still consider refunding your money.
11) What is your policy?
We are committed to providing high quality services to our customer. In the delivery of professional services, we are committed to provide:-
i) 5 stars Customer Satisfaction with Six Sigma management methodology.
ii) 5 stars Payment Security by PayPal or wire transfer from your local Bank.
12) What is PayPal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.
13) Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
14) Should you have any queries, please feel free to contact us.
Email: [email protected]
HONG KONG is a shopping paradise.Besides the on-sale product list, SWEETBUY also provides "We do shopping for you" online shopping service. We provide YOUR OWN shopping solution all over the world.
2) What is the different between other online shopping websites ?
Most of the online shopping websites have their classified products listed in their websites only. Our innovative shopping solution provides 100% freedom of your own choice.
3) Can I order anything I like in Hong Kong? Anything?
Yes, we have no restriction on your submission. However, we reserve the right to reject your submission.
* We Do NOT accept request for any illegal and impossible items.
4) How many items I can order every time?
No restriction. Our Service Team will contact you by email asap.
5) How much do you charge?
There are two primary charges:-
i) 25% service charge (25% of the item value, it is flat rate).
ii) Registered Shipping charge (US $3 - $25 normally, it depends on the shipping weight)
For Example:-
i) Original Price of item US$ 100.00
ii) 10% Service Charge (our charge) US$ 10.00
iii) Registered Shipping charge (US $3 - $25 normally) US$ 5.00
iv) Any other charges (No!!) US$ 0.00
Your Total Payment: US$ 115.00
6) How long will you take to send me a quotation via email?
Quotation will be sent to you in 7 days.
** We reserve the right to reject any items or no information. No quotation will be provide without notice.
7) How can I arrange payment?
After we accept your order, you will receive our e-mail including our quotation and payment instruction in 7 days.
You can select your payment methods from our three options:-
Method 1) We accept Visa or Master Card online payment through PayPal. (www.paypal.com).
Method 2) Wire Transfer (or Electronic Transfer) through your local bank.
Method 3) Paid by Bank Deposit (Hong Kong and Macau only).
8) How about the Warranty of the item?
The international warrantly by the manufactory.
9) What happen if I receive a broken item?
i) Contact us to discuss the problem. We are happy to refund your money.
ii) We provide 7 days (not include shipping period) money back guarantee for all items.
10) What is the terms and conditions?
We provide 7 days (not include shipping period) money back guarantee for all items.
Even after 7 days of money back guarantee, you are still welcome to discuss with us via email. We can still consider refunding your money.
11) What is your policy?
We are committed to providing high quality services to our customer. In the delivery of professional services, we are committed to provide:-
i) 5 stars Customer Satisfaction with Six Sigma management methodology.
ii) 5 stars Payment Security by PayPal or wire transfer from your local Bank.
12) What is PayPal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.
13) Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
14) Should you have any queries, please feel free to contact us.
Email: [email protected]